Πολιτική Απορρήτου

 

At Olive Home, we fully respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable Greek legislation.

This Privacy Policy explains what data we collect, why we collect it, how we use it, and how you can exercise your rights.

1. What data we collect

We collect only the data that is necessary to complete a reservation and manage your stay.

1.1 Booking information

  • Full name

  • Email address

  • Phone number

  • Check-in and check-out dates

  • Number of guests

  • Notes or preferences provided by the guest

    1.2 Payment Data

    Online payments (30% deposit) are processed via:

    • PayPal

    Olive Home does not store any card details.
    All financial data is processed exclusively by the respective secure payment platform.

    1.3 Technical Data

    • IP address

    • Browser type

    • Cookies (only those strictly necessary for the operation of the website)

    2. Why we use your data

    Your data is used exclusively for:

    • Completing and managing your reservation

    • Sending confirmation emails

      • Communication in case of changes or important updates regarding your reservation

      • Compliance with legal obligations (e.g. tax and accounting requirements)

      We do not use your data for advertising purposes, we do not sell it, and we do not share it with third parties.

       

      3. How long we retain your data

      Reservation-related data is retained for as long as required by applicable tax legislation (typically 5 years).
      After this period, the data is securely deleted.

      4. Who we share your data with

      Your data is shared only with service providers that are strictly necessary for the operation of our services:

      • MotoPress (booking engine)

      • PayPal (payments)

      • Hosting provider (technical operation of the website)

      All partners are GDPR-compliant.

      We do not share your data with third parties for marketing or any other purposes.

      5. Your Rights

      You have the right to:

      • Request access to your personal data

      • Request correction of inaccurate or incomplete data

      • Request deletion of your data (“right to be forgotten”), where applicable

      • Request restriction of processing

      • Object to the processing of your personal data

      • Request the transfer (data portability) of your personal data

      For any request regarding your personal data, please contact us at:
      info@olive-home.com

      6. Cookies

      We use cookies only for the following purposes:

      • Ensuring the proper functionality of the website

      • Enabling a secure booking process

      • Website traffic analysis (only if analytics tools such as Google Analytics are used)

      You can manage or disable cookies at any time through your browser settings.
      Please note that disabling certain cookies may affect the proper functionality of the website.

      7. Data Security

      We take all necessary technical and organizational measures to protect your personal data, including:

      • SSL encryption

      • Firewall protection

      • Restricted access to booking and personal information

      • Cooperation only with certified GDPR-compliant service providers

      Our security practices are regularly reviewed to ensure a high level of data protection.

      8. Contact

      For any questions or requests related to this Privacy Policy or the processing of your personal data, you may contact us at:

      Email: info@olive-home.com
      Business name: Olive Home – Athens

      We will respond to your request as promptly as possible and in accordance with applicable data protection laws.